Coronavirus Update

Office Update 5/21/20

Hope all our Seder Orthodontic patients and their families are staying healthy and well.  The last few months have been a whirlwind!  We are all looking forward to resuming our routines in what will become our new normal. While many things have changed, one thing has remained the same: our commitment to your safety.  Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable.

 

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office. Your temperature will be taken before entering the office. Your appointment will need to be rescheduled if your temperature is over 100.4 degrees.  We will ask you to rinse your mouth prior to coming in with peroxyl.
  • Only patients will be allowed in the office. We ask that parents wait upstairs or in their cars for their child.  If it is necessary for a parent to escort their child due to age of the child or some other reason, then only one parent will be allowed and they will also be subject to the full check-in protocol, including wearing a mask.
  • Our tooth brushing station will be closed, so please brush and floss prior to coming in.
  • We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
  • You may see that our waiting room will no longer offer magazines, children’s toys, video games, etc since those items are difficult to clean and disinfect.
  • Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment. Certain types of appointments may be only offered on certain days (in particular appointments which produce and aerosol).
  • At the time the appointment is scheduled, please let the front desk know if there are any broken brackets or appliances in need of attention.   
  • We will do our best to allow greater time between patients to reduce waiting times.  We are trying to limit people within the office. 
  • All patients entering the office must wear a mask.

We will be trying to systematically schedule appointments. As you can imagine, this will be challenging so please be patient. Please understand that all of our patients have not been seen for routine appointments, therefore everyone needs to be seen. We will do our very best to accommodate everyone’s needs. PPE is still limited and difficult to both order and receive in a timely manner. IF you are having a dental emergency, please call or email the office. All others in need of scheduling their follow up appointments, we will be reaching out to get you scheduled or respond to this email, please include the patient’s name. Please do not leave a message for scheduling. We would like to leave the voicemail available to emergencies in need of immediate attention.  Please pay attention to our emails, especially if you do not hear from us in the next few weeks (as it means you may not have scheduled your next visit at your last visit). We need to get you in, you are not forgotten by any means…but we are working through the schedule from the start of the quarantine. Invisalign patients who were not scheduled due to being a new start or were waiting for new trays but had attachments to place or filing to do, we have your trays and you will be called.

Stay safe from Dr. Seder and the staff at Seder Orthodontics

 

 

 

 

 

 

 

 

Our Office’s Safety Precautions

To help prevent the transmission of all respiratory infections, including COVID-19, we adhere to standardized infection control measures, such as performing hand hygiene, providing tissues and no-touch receptacles to throw away used tissues, and offering facemasks to patients who are coughing. We follow routine cleaning and disinfection strategies, using cleaners and water to pre-clean surfaces prior to applying an EPA-registered, hospital-grade disinfectant, as well as appropriate sterilization of all tools and equipment. We also use new facemasks and gloves for each patient per guidelines set by the FDA and CDC.

While our office already adheres to these standard precautions, there are several common sense recommendations we are implementing to prevent the spread of COVID-19.

  • Screening patients for signs or symptoms of infection when we update their medical histories.
  • Making sure our masks, gloves, and eye protection are appropriate for the procedures performed.
  • Cleaning and disinfecting public areas frequently, including door handles, chairs, and bathrooms.  

If you have an appointment scheduled within the next few weeks, please contact our office if you experience any of the following:

  • Fever
  • Cough
  • Shortness of breath
  • Travel within the past 14 days to affected geographical regions

We will discuss your health status, the dental treatment you require, and whether or not visiting our office will be safe for you, our other patients, and our staff.

When you visit our office, we ask that you arrive on time for your appointment, rather than too early. This will minimize the amount of time you spend in our waiting room or reception area. If you have respiratory symptoms, we will ask that you wear a facemask.

How can you prevent contracting or spreading COVID-19?

  • Wash your hands frequently with soap and water for 20 seconds. If you don’t have access to soap and water, use alcohol-based hand sanitizer.
  • Maintain at least six feet of distance between yourself and anyone who is coughing or sneezing.
  • Avoid touching your eyes, nose, and mouth.
  • Cover your mouth and nose when you cough or sneeze. Do not use your hands.
  • Stay home if you feel unwell. If you have a fever, cough, or difficulty breathing, seek medical attention and call in advance. Calling in advance will allow your healthcare provider to quickly direct you to the right health facility.

If you would like more information about our office’s dedication to your health and safety, please give us a call. For more information about what you can do to prevent the spread of COVID-19, please visit the World Health Organization website.

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